Identity Fraud

Good news for North Middlesex Savings Bank cardholders!

The Bank now provides a Fraud Management Service to monitor accounts behind the scenes for suspicious activity. If something on your account looks out of the ordinary, you may be contacted via phone by a representative or automated system. If you are unavailable, an automated message will be left on your voice mail. The message will ask you to return the call to 1-800-890-5097. In order to verify your identity, you will be asked to provide specific information. You will also be asked to verify transactions. If all transactions are acknowledged as legitimate, the call is completed and no action is taken. If you receive a call and are uncomfortable with calling the 800 number, please contact us and we will assist you. If you have further questions, please contact us at (978) 772-3306.

Don't Be an On-line Victim: How to Guard Against Internet Thieves and Electronic Scams
Identity theft continues to be one of the fastest growing crimes in the United States, and has ranked as one of the top consumer concerns for the past several years. The Federal Deposit Insurance Corporation (FDIC) has produced a multimedia presentation to help consumers protect themselves from identity theft. The presentation provides information on steps consumers should take to secure their computer and protect themselves from identity theft, as well as actions consumers should take if they become a victim of identity theft. Financial institutions are encouraged to make the link available to their customers from their websites. This presentation is hosted by Vodium.

Don't Be an On-line Victim: How to Guard Against Internet Thieves and Electronic Scams.
You can fight Identity Theft

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Federal Trade Commission National Resource about Identity Theft
www.consumer.gov/idtheft
Consumer ID Theft Quiz Online
Consumers can test their knowledge online about protecting their personal information and responding if their identity is stolen. The new quiz from the FTC at asks questions about getting a free credit report, using smart passwords, taking the right steps after an identity theft incident, and other topics. 01/11/06
ID Theft Quiz
FDIC Publishes Two Special Interest Money Management Guides
The FDIC has issued a Financial Institution Letter (FIL) that promotes the distribution of two special how-to guides to money management for selected age groups – one for senior citizens, the other for young adults. Financial institutions are encouraged to make the information in the guides widely available to their customers. 01/10/06
Senior Citizens Guide
Young Adult Guide

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